Useful Information

Why Is Our Hotline Always Not Answered

Most of the time our sales person is on deliveries or on the road. Our team is small and we handle multiple task at one time. As such we recommed customers to leave a missed call and wait for a customer service agent to contact you withing 5-10 minutes. Our call centre personal could be on another call or not able to answer your calls. If you do not get a return call or facing difficulties reaching us for for below matters, we suggest you follow the steps below before trying to reach us again.

1. Delivery related changes;
Please drop us an email at info@cartonbox.sg in reply to your confirmation email for the order you placed.

2. Changes to your order;
Please reply to the confirmation email with your required changes

Our hotline is not available from 0930hrs-1100hrs daily, During these time and when not answered please leave a missed call and we will return your call ASAP. 

We welcome any complains and compliments at info@cartonbox.sg

Packaging Materials Payment Modes at CartonBox.SG

We accept various payment modes for your convenience.

In Store for walk in customers

Conveniently pay with Cash or Nets machine in store.

Online Orders

Payments can be paid via following option at checkout process

  • Cheque payment for companies only
  • E-Invoices for Govenment agencies
  • Credit card or debit card for all customers
Thank you.

     

    How to buy packaging stuffs from us

    Cartonbox.sg | Cartonboxrental.com | Usedcartonbox.com these are the brand of Jaguar 3R Ventures Pte Ltd. 

    There are several way to make your purchase with us.

    Walking cash and carry at our toa payoh store, (see contact us for full address) alternatively if you are busy we can have your order delivered to you. 

    Delivery is free after a certain amount (as of now its free for $50 and above). Other wise delivery is charged at minimal rates based on your order total. This can be check even before you confirm your order during checkout process.

    For payment modes please see other blogs...

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